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The private sector spends more effort to achieve the desired results from information

Written on 2016-07-04 07:57:16 By Billy










The private sector spends more effort to achieve the desired results from information about customers and how to plan for them concerning the service given to them. There are still inadequacies that show the inefficiency of information system, in the business there is no way of rapid information sharing, supplying and online advertisement.

FORMATECH Technology s.a.r.l is a Rwandan Private company which sells ICT stuffs such as Computers, computer accessories and services such as

Computer maintenance, networking, Web design, application Systems design, Statistical data entry, analysis and interpretation, Training in computer maintenance (Hardware & software), IT Consultancy, Trainings in application softwares in (Construction, Accountancy, Statistics, sounds, images & video editing)etc. but still facing the following problems:

 Information does not arrive to all people who can be interested by Company’s services hence the number of customers is limited;
 Customers spend more money searching and viewing product while they can only view on the website to make orders;
 Management of customers is not easy because there is no way to store information about customers;
 Management of employees is not also easy to the company owner
 Doing an on ground business only this makes FORMATECH’s market being limited hence the less competition towards the market.

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